Using the ResetSAPassword Utility

The ResetSAPassword utility resolves errors that have been reported during an upgrade from OfficeMate/ExamWRITER v10 to v11:

• Error 217900: sp_AuditLog_Add
• Error 214623060: Procedure it function Sp_AuditLog_Add

To resolve these errors, download and run the ResetSAPassword utility.

Downloading the Utility

1. From your OfficeMate server, download the ResetSAPassword utility [click here to download].
2. Save the file on your server's desktop.

Running the Utility

1. Close OfficeMate and ExamWRITER on every computer.
2. Ensure that you have a backup copy of your data. For more information, refer to the Backing Up & Restoring Data document.
3. Double-click ResetSAPassword.exe on your server's desktop.
   The Open File - Security Warning window opens.
4. Click Run.
   The application runs quickly and closes silently. No user interaction is required.
5. Delete the ResetSaPassword.exe file from the server desktop.
6. Delete the AuditDBConversion.exe file from the server desktop.