Reminder: If you are using the OfficeMate VSP Interface, be sure that the wholesale cost of your frames is correctly recorded in the Wholesale Cost text box on the Products and Services window in OfficeMate Administration. If the wholesale cost of your frames is not correctly recorded, then your remittance advices could state that your patients are being charged for frame overages for which they should not be charged.
Beginning with OfficeMate v10.0, pricing for VSP orders is no longer pulling the wholesale cost from the Base Cost text box (found in the Products and Services window, Product Details tab), but is now using the Wholesale Cost text box (found in the Products and Services window, Products tab). The Wholesale Cost overrides the product Fee on fee slips when you bill to VSP insurance.