ExamWRITER ePrescribing Interface DEA Number Requirement
Abstract:If your state does not require that you obtain a DEA number and you therefore do not have a DEA number, but you are using the ExamWRITER ePrescribing Interface, be aware that you will not be...
View ArticleExamWRITER Freezes/Nothing Happens When I Click the eRX Icon in the...
Abstract:If, while using the ExamWRITER ePrescribing interface, you click eRX icon on the Medication Order window in ExamWRITER and nothing happens or ExamWRITER freezes, remove any ampersands (&)...
View ArticleWholesale Frame Allowance Reminder (VSP Interface)
Abstract:Reminder: If you are using the OfficeMate VSP Interface, be sure that the wholesale cost of your frames is correctly recorded in the Wholesale Cost text box on the Products and Services window...
View ArticleDoes OfficeMate software have a general ledger?
Abstract:OfficeMate has a patient ledger where you can view all of a patient's fee slips in summary or detail. You can also edit fee slips, return products, and make adjustments to fee slip charges. To...
View ArticleUsing the General Ledger Interface
Abstract: The General Ledger Interface allows you to export OfficeMate transactions to Quickbooks (2005–2010 editions), MAS 90, and MAS 200. Refer to the "Using the General Ledger Interface" chapter of...
View ArticleDoes the General Ledger Interface work with QuickBooks Online?
Abstract:Currently the QuickBooks interface works with the desktop version of QuickBooks (2005–2010 editions). QuickBooks Online is not supported at this time.The General Ledger Interface transfers...
View ArticleSharing Frames Data SPEX UPC CD Contents in the Cloud or a Hosted Environment
Abstract:If you are using OfficeMate in a cloud or hosted environment and you want to import frames from the Frames SPEX UPC CD into your OfficeMate products database, following the instructions...
View ArticleError 3021 in ExamWRITER
Abstract:If you receive error 3021 in ExamWRITER, it may be because you opened a closed or finalized exam that didn't have a provider assigned to it. If you opened a closed exam, assign a provider to...
View ArticleMoving Your OfficeMate Database From One Server to Another Server
Abstract:To move your OfficeMate Suite ACCESS database from one server to another server, follow the instructions below:On your current production server, disable sharing or disconnect the OMATE32\DATA...
View ArticleReinstalling Microsoft SQL Server 2005 & 2008 on a Secondary Server
Abstract:Important Note:We highly recommend that you hire a Microsoft Certified Professional to evaluate and install SQL Server on your system. For more information on Microsoft SQL 2005 & 2008, go...
View ArticleOphthalmic Lens Custom Measurements
Abstract:In OfficeMate v10.8 and above, you can record the wrap, panto, and vertex measurements for custom ophthalmic lenses in the Eyewear Order window. You can also add product cost and fee...
View ArticleDownloading & Using the OM Matrix Gateway for the Humphrey Matrix ExamWRITER...
Abstract:In order to use the Humphrey Matrix ExamWRITER equipment interface, you must ensure that the OM Matrix Gateway is open on the computer on which ExamWRITER is installed and that is connected to...
View ArticleWhy are new patient records enncrypted even after I decrypted my database?
Abstract: After decrypting your database, close OfficeMate Administration and reopen it. Patient records that are created after you close and reopen the program will be decrypted.
View ArticleHow do I modify the font on my computer screen?
Abstract:If the font on your computer screen is too large or too small, or if text and other visual elements do not appear correctly on your computer screen, you most likely need to modify your...
View ArticleCan the OfficeMate Suite be used with a wide screen monitor?
Abstract:Although the OfficeMate Suite wasn't designed to be used with wide screen monitors, you can use the software with them. We haven't fully tested the software with these monitors, but have not...
View ArticleTablet PC Specifications
Abstract:The hardware and software specifications for tablet PCs are the same as desktop PCs (see related link below for complete system specifications). Notes:Our software requires a minimum screen...
View ArticleHow do I resize a window within OfficeMate or ExamWRITER?
Abstract:You cannot adjust the size of many windows in OfficeMate and ExamWRITER. Many of these windows display a lot of information and therefore cannot be made any smaller.OfficeMate and ExamWRITER...
View ArticleMissing CPT Codes and Power Ranges (OfficeMate v10.8 New Users)
Abstract: If you installed OfficeMate v10.8 as a new user (i.e., you did not upgrade from a previous version), then the CPT codes are not mapped for product attributes as they should be. In addition,...
View ArticleMedicaid Rejection for Taxonomy Code in NCTracks Insurance Claims
Abstract:If you are getting NCTracks insurance claim rejections from Medicaid because of an incorrect taxonomy code and you are a Gateway EDI client, contact Gateway EDI to edit the claim and push the...
View ArticleNew HIPAA Privacy Policy Online
Abstract: Eyefinity has posted its new HIPAA Privacy Policy online at https://secure.eyefinity.com/eyefinity/html/notice_of_privacy_practices.htm. This policy is effective as of July 2013.
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