Although you can record VSP insurance as a secondary insurance carrier for patients in OfficeMate, you cannot electronically submit secondary claims to VSP, through Eyefinity or OfficeMate. Also, if you recorded VSP insurance as a secondary insurance carrier for patients and you are not using Gateway EDI, then you cannot electronically submit primary claims to VSP through OfficeMate.
If you need to submit an insurance claim to VSP for a patient who is using VSP Insurance as his or her secondary carrier, then you need to submit a paper insurance claim. For information on submitting paper insurance claims to VSP, or confirming if the patient is eligible, contact VSP Customer Service at 1.800.615.1883.
Note that you can submit COB insurance claims electronically on the Eyefinity Web site if the patient has VSP insurance as his or her primary and secondary carrier.