Downloading and Installing OfficeMate/ExamWRITER 11.1.9 Service Pack 1
Abstract:OfficeMate/ExamWRITER 11.1.9 Service Pack 1 (SP1) corrects several issues that were found after the initial release of v11.1 (see "What's New," below, for more information). If you are...
View ArticleDymo LabelWriter 450 and 450 Turbo
Abstract:OfficeMate 10.0 and later interfaces directly with Dymo software version 8. If you ae using OfficeMate 9.5 or lower or OfficeMate Enterprise 1.0 or 2.0, follow the instructions below.Before...
View ArticleUsing the ResetSAPassword Utility
Abstract:The ResetSAPassword utility resolves errors that have been reported during an upgrade from OfficeMate/ExamWRITER v10 to v11:Error 217900: sp_AuditLog_AddError 214623060: Procedure it function...
View ArticleLinking Optos & ExamWRITER Patients
Abstract:If you began using Optos before ExamWRITER, your Optos Patient IDs will be different than your ExamWRITER patient numbers; therefore, your Optos and ExamWRITER patients will not be linked to...
View ArticleDownloading the ECR Vault Patch for Eyefinity EHR
Abstract:ECR Vault interface enables you to scan and review documents from Eyefinity EHR and OfficeMate.The ECR Vault Patch tightens the existing integration between Eyefinity EHR and ECR Vault. After...
View ArticleWhy do 2014 Edition meaningful use and clinical quality reports produce...
Abstract:If your meaningful use and clinical quality measure numbers are producing unexpected results, perform the following steps:Ensure you're running the correct report.We added several permutations...
View ArticleWhy isn''t the numerator for clinical quality measure CMS 50v1 advancing?
Abstract:CMS 50v1 "Closing the Referral Loop: Receipt of Specialist Report" measures the percentage of patients with referrals, regardless of age, for which the referring provider receives a report...
View ArticleZeiss i.Profiler Error - iProfiler device most likely is not connected
Abstract:If, while opening the Zeiss i.Profiler ExamWRITER Equipment Interface in a recent patient exam in ExamWRITER v10.8.6 or 11.1.9, you receive an error message that states "Error in:...
View ArticleHumphrey Matrix 715 Interface - Incorrect Visual Field Reports Linked to Exams
Abstract:If the incorrect visual field reports are being linked to patient exams when you are using the Humphrey Matrix 715 Interface in ExamWRITER V11.1.9, follow the instructions below:Download the...
View ArticleWe generate recalls every month, so why is the numerator for Menu Set Measure...
Abstract:Menu Set Measure 4 measures your effectiveness in sending patient reminders to patients who are under the age of 5 and over the age of 65. The measure requires that you send reminders to at...
View ArticleOfficeMatev v11.1 Patient Communication Patch
Abstract:This patch resolves an issue that prevents patient communication services, such as Demandforce and Solutionreach, from being able to access the OfficeMate v11.1 database.Download and install...
View ArticleZeiss i.Profiler Equipment Interface Not Working
Abstract:If you are using ExamWRITER with the Zeiss i.Profiler equipment interface and it is not working, follow the steps below, provided by Carl Zeiss:i.Scription StepsOpen the i.Scription Software...
View ArticleUsing the Close Open Charges Utility (Versions 9 and 10)
Abstract:You can use the Close Open Charges Utility in OfficeMate 9.0 and above to close all open charges on and prior to a specific date and mark the Rx orders on which the charges appeared with the...
View ArticleInability to Submit Claims Electronically if Patients are Using VSP as a...
Abstract:Although you can record VSP insurance as a secondary insurance carrier for patients in OfficeMate, you cannot electronically submit secondary claims to VSP, through Eyefinity or OfficeMate....
View ArticleCan I merge a closed exam in ExamWRITER after I accidentally recorded it twice?
Abstract:You cannot automatically merge two closed exams in ExamWRITER if you have recorded the same exam information twice. If part of the exam is recorded in one record and the other part is recorded...
View ArticleIn ExamWRITER, how do I add the names of exam technicians to the drop-down menu?
Abstract:To add the names of exam technicians to the drop-down list, perform the following steps:From the ExamWRITER Administration window, click Activities and select Resource Setup.Click the Staff...
View ArticleUsing the Humphrey GDxVCC with ExamWRITER
Abstract:If you are using the Humphry GDxVCC with ExamWRITER, refer to Appendix C in your Humphrey GDxVCC manual (GDx VCC User Manual 050126 lo-res.pdf) for instructions on how to export the GDX...
View ArticleHow do I add or remove staff members' access to the ePrescribing Interface?
Abstract: If you need to add or remove staff members' access to the ePrescribing Interface, call the Eyefinity Customer Care team at 800.942.5353.
View ArticleePrescribing 2014 Patch
Abstract:This patch resolves two issues related to eprescribing with DrFirst: SSO-209 error when opening a DrFirst web page Duplicate medication entries appearing when a new doctor joins the...
View ArticleDownloading and Installing OfficeMate/ExamWRITER 11.1.9 Service Pack 3
Abstract:OfficeMate/ExamWRITER 11.1.9 Service Pack 3 (SP3) corrects several issues that were found after the initial release of v11.1 SP1 (see "What's Fixed?," below, for more information). If you are...
View Article