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How do I void fee slips that are on hold?

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Abstract:

If you are using OfficeMate v10.5 or above, follow the instructions in this section:

  1. Open the Fee Slip window.
  2. Enter search information in the Last and First name text boxes and click F2 Find to find a particular patient’s on-hold fee slips.
  3. Under Slip(s) on Hold, select the All radio button to display all fee slips on hold or select the Current Patient radio button to display only the fee slips for the patient you selected in step 2.
  4. In the On Hold Orders window, select the check box in the Delete column that corresponds with the fee slip you want to delete and click the Delete button. Select multiple check boxes to delete more than one on-hold fee slip.

    If you are using OfficeMate v10 or below, follow the instructions in this section:

    Because fee slips that are on hold do not technically "exist" in OfficeMate v10 and below (because they are not recorded), you will need to record fee slips on hold in order to void them. Follow the instructions below to void fee slips on hold:

    1. Open the fee slip on hold and click Record.
    2. Open the patient's ledger (click the Ledger icon and search for and find the patient).
    3. Select the fee slip that you want to void.
    4. Click Edit Slip.
    5. Click Void.
    6. Click Yes to void the fee slip.

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