If you receive an error 429 message, ensure that you are meeting the following conditions:
- You are logged into the computer with the correct permissions and administrative rights. If you need help setting up permissions and administrative rights, contact your network administrator.
- You have installed the most recent Windows service packs on your computer and server. To install the most recent service packs, go to http://windowsupdate.microsoft.com.
- If you are using a Dymo LabelWriter, you have the printer's software (not just the driver) installed on the computer and network (if applicable).
If you receive an error 429 message while installing OfficeMate Server to upgrade a new instance of Microsoft SQL Server 2008 R2 Standard, ensure that the Microsoft SQL Server 2005 Backward Compatibility Components are installed on the server. Click here for more information on these components.
If you receive an error 429 message while you are using the Patient Ledger, go to the "Correcting Error 339" Knowledge Base article (linked below) and complete the instructions in the article.
If you are using OfficeMate/ExamWRITER v8 or below and you receive an error 429 message that states that the ActiveX component cannot create the object, ensure that you are logged into the computer as an Administrator, navigate to your OMATE32 folder, and double-click on the ~OMRegAll.bat file to re-register all of your OfficeMate/ExamWRITER files.
If you