Capturing Provider's Electronic Signature (ePrescribing Registration)
Abstract: After you complete your Rcopia registration with Eyefinity and open the ExamWRITER ePrescribing Interface from within ExamWRITER, you will be prompted to submit your signature image either...
View ArticleHow do I reverse a patient payment in OfficeMate v10?
Abstract: If you posted a patient payment in OfficeMate Administration, you can reverse the payment so that you can correctly post the payment in OfficeMate (at a location). Follow the instructions...
View ArticleHow do I modify recorded payments?
Abstract: Open a patient's receipts and adjustments. Click History.The Receipt History window opens. If you are modifying an insurance receipt, select a deposit date range in the Deposit Date window...
View ArticleHow do I clear out unapplied amounts in OfficeMate?
Abstract: Unapplied amounts occur when an overpayment is received or an item is returned, but the patient or insurance is not refunded the money.If you have many unapplied amounts in OfficeMate and you...
View ArticleSetting up OfficeMate for PQRS
Abstract: To set up OfficeMate or OfficeMate Enterprise to participate in the Physician Quality Reporting System (PQRS), you must first designate the PQRS diagnosis codes and then designate the Level...
View ArticleIssues with Nidek Navis-EX Software Versions 1.3.4 and 1.3.5
Abstract: If you are using the ExamWRITER equipment interface with Nidek Navis-EX software version 1.3.4 or 1.3.5 and, after setting up the interface in ExamWRITER, the patient demographic information...
View ArticleDoes OfficeMate software have a general ledger?
Abstract: OfficeMate has a patient ledger where you can view all of a patient's fee slips in summary or detail. You can also edit fee slips, return products, and make adjustments to fee slip charges....
View ArticleFinding Products that Don't Have a Financial Group
Abstract: If you use the General Ledger Interface to export general ledger transactions to MAS 90 or MAS 200 or export journal entries to QuickBooks, every product that you sell must be assigned to a...
View ArticleHow many characters can MAS 90 company codes and accounts have?
Abstract: MAS 90 Company Codes must be three characters, and you must also select a default company. General Ledger Account numbers must be at least four characters.
View ArticleAre the journal entries automatically imported directly into the MAS general...
Abstract: No. The journal entries are imported into the General Journal. When you print the General Journal, you are asked if you want to import journal entries into the ledger. When that is completed,...
View ArticleUsing the General Ledger Interface
Abstract: The General Ledger Interface allows you to export OfficeMate transactions to Quickbooks, MAS 90, and MAS 200. Refer to the "Using the General Ledger Interface" chapter of the OfficeMate...
View ArticleHow can I print my tax ID number on patients' receipts?
Abstract: If your tax ID is not appearing on a patients' receipts, complete the following instructions:Click Setup on the OfficeMate Administration main window.Select Preferences.Click the Statements...
View ArticleErrors 400, 189183, & 418105 (Main Resolution)
Abstract: If you are receiving error message 400, "error handler error 28 out of stack space procedure name: sub_center window," or errors 189183 or 418105, there was an invalid request and the...
View ArticleCorrecting Error 429
Abstract: If you receive an error 429 message, ensure that you are meeting the following conditions:You are logged into the computer with the correct permissions and administrative rights. If you need...
View ArticleDymo LabelWriter 450 and 450 Turbo
Abstract: OfficeMate 10.0 and later interfaces directly with Dymo software version 8. If you ae using OfficeMate 9.5 or lower or OfficeMate Enterprise 1.0 or 2.0, follow the instructions below. Before...
View ArticleError 380 in ExamWRITER
Abstract: If you receive error 380 (invalid property value) in ExamWRITER, the program is possibly trying to find a list box selection that has been deleted. For example, if you receive this error when...
View ArticleErrors 9, 440, and 512 (Monthly Production - Provider Comparison Custom Report)
Abstract: If you are creating the Monthly Production - Provider Comparison custom report and receiving run time error 9 (subscript out of range), run time error 440 (automation error), and then error...
View ArticleModifying Your InfoExchange.prop File (McKesson Users)
Abstract: You must complete these instructions on each workstation from which you will be submitting insurance claims to McKesson. Note: Your OfficeMate folder may be C:\OfficeMate or C:\OMATE32. Use...
View ArticleMaintaining Receiver Information (McKesson Users)
Abstract: You must complete the instructions in this section before sending insurance claims to McKesson. OfficeMate 9.0 or later and OfficeMate Enterprise 2.0 users should perform the following...
View ArticleExamWRITER Fix Open Charges Utility
Abstract: Note: The information in this article is applicable to OfficeMate Enterprise 2.0.43 and above and OfficeMate Suite 9.0.11 and above users. You only need to use this utility once.If, when you...
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