Zeiss i.Profiler Error -2147012795

Issue: While using the Zeiss i.Profiler ExamWRITER equipment integration with version 12 on Windows 8 or 7, you receive a Zeiss DLL SOAPUpdatePatient Error, -2147012795, and cannot use the equipment interface with ExamWRITER.

Resolution: Download and install the updated Zeiss.dll file:

1. Download the Zeiss.dll file [click here to download].
2. If you are asked whether you want to open or save the file, click Save.
3. Save the Zeiss.dll file to the OfficeMate Updates folder on your network. If you don't have an OfficeMate Updates folder, create one on your network where all your computers can access it.
4. On each computer that you use the Zeiss i.Profiler interface, perform the following steps:
1. Close OfficeMate and ExamWRITER.
2. Copy the Zeiss.dll file to the C:/OfficeMate or C:/OMATE32 folder.
3. If you are asked if you want to replace the existing file, click Yes.
4. Double-click the ~RegAllOME_DLLs.bat file located in the C:/OfficeMate or C:/OMATE32 folder.
   The new Ziess.dll is registered. You will now be able to launch the Zeiss i.Profiler interface from ExamWRITER.