Abstract:
Box 23 on the CMS 1500 form is designated for prior authorization numbers.
If you are using OfficeMate 12.0.2 and below, you will have to manually type the patient's prior authorization number in box 23 on the CMS 1500 form before submitting the claim.
If you are using OfficeMate 12.0.3 and above, click the Addl Info button in the top right corner of the CMS 1500 form, select the Authorization Number radio button, manually type the patient's prior authorization number in the Number text box, and click OK before submitting the claim.