Why do 2014 Edition meaningful use and clinical quality reports produce unexpected results?

If your meaningful use and clinical quality measure numbers are producing unexpected results, perform the following steps:

1. Ensure you're running the correct report.
   We added several permutations of the CMS Meaningful Use Reporting and CMS Quality Reporting windows to accommodate the complexities of the EHR Incentive Programs. These windows look very similar to each other. Check the window titlebar to ensure you're in the correct stage (Stage 1 or Stage 2) and the correct edition (2011 Edition or 2014 Edition). Reporting criteria change from edition to edition.
2. Ensure your reporting dates do not precede the date you installed OfficeMate/ExamWRITER 11.1.
   You may attest to only three months of meaningful use in 2014. You must have had OfficeMate/ExamWRITER v11.1 installed during your entire reporting period. If you run the Stage 2 or 2014 CQM report and include dates prior to your installation of v11.1, your numbers will not be correct.
3. Ensure you're running the latest version of OfficeMate/ExamWRITER and that you have installed the latest service pack.
   Version and service pack updates often include reporting enhancements and refinements. Check MyInstallCenter to update your software to take advantage of these changes.
4. Follow the instructions outlined in the Achieving Meaningful Use documents and training videos to ensure you are meeting the measure requirements.
   Stage 1: Meaningful Use Starter Kit
   Stage 2: Meaningful Use Stage 2 Resource Center