Optos Timeout Error

Issue: You receive a time out error (OMWquipIF Optos Error - OM_Optos IF Error Num=0) after clicking the Interfaces icon in ExamWRITER and selecting Optos:Capture.

Resolution: Follow the instructions below to update your Optos.dll file.

1. Ensure that you are using ExamWRITER 12.03 SP8 or above.
2. Download the updated Optos.dll file [click here to download].
3. If you are asked whether you want to open or save the file, click Save.
4. Save the Optos.dll file to the OfficeMate Updates folder on your network. If you don't have an OfficeMate Updates folder, create one on your network where all your computers can access it.
5. On each computer that you use the Optos equipment interface, perform the following steps:
1. Close OfficeMate and ExamWRITER.
2. Copy the Optos.dll file to the C:/OfficeMate or C:/OMATE32 folder.
3. If you are asked if you want to replace the existing file, click Yes.
4. Double-click the ~RegAllOME_DLLs.bat file located in the C:/OfficeMate or C:/OMATE32 folder
   The new Optos.dll is registered. You will now be able to launch Optos Capture from ExamWRITER without receiving a time out error.