Abstract:
Patch 3 for OfficeMate/ExamWRITER 10.5.23 resolves issues related to select lens products and VSP eyewear orders:
- Error 217913 when searching for a lens on a VSP eyewear order.
- Error 13 when clicking the VSP tab in the Products & Services window.
Download and install this patch if you are using OfficeMate/ExamWRITER 10.5.23 and you submit VSP orders through OfficeMate.
Note: Installing Patches 1 and 2 is not required prior to installing Patch 3.
Perform the following steps to install the 10.5.23 Patch 3 on each computer running OfficeMate/ExamWRITER 10.5.23 in your practice.
1. Download the patch here and save it to the OfficeMate Updates folder on your network. If you don’t have an OfficeMate Updates folder on your network, create one now.
2. Close OfficeMate and ExamWRITER on every computer.