Error 380 (Lens Product Loader)
Abstract: If you receive error 380 (Form Name: frmChangedProducts; Procedure: Fun_UpdateDiscontinuedProducts) while attempting to discontinue ophthalmic lenses in the Lens Product Loader, deactivate...
View ArticleHow do I create and modify one-click documents?
Abstract: To create and modify one-click documents, review the "Maintaining Documents" chapter in the OfficeMate F1 Help or OfficeMate User's Guide. The chapter is attached to this article also.
View ArticleHow do you handle sending frames from an office to the lab if you are using...
Abstract: The way you remove frames from inventory and ship them to a lab depends on how your inventory is set up, but you can configure OfficeMate inventory management to create a transfer to the lab....
View ArticleIf you are using the Lab Interface, is it possible to record a fee slip...
Abstract: Yes, you can create and record a fee slip without sending a lab order. To do this, create a lab status such as On Hold at Office or something meaningful that will let your staff know that the...
View ArticleUsing the ExamWRITER Templates Utility
Abstract: If you have upgraded to a newer version of ExamWRITER and would like to use some or all of the new templates available with the version, follow the instructions below to download and use the...
View ArticleHow do I add or modify special instructions to my final spectacle Rx before I...
Abstract: In ExamWRITER 6.4 and below, you cannot add or modify special instructions to your final spectacle Rx before you print it; however, in version 7.0 and above you can type special instructions...
View ArticleHow do I print a report of names and prices of all my products and services?
Abstract: The following reports are available to you in the Reports & Statements window in OfficeMate that display information all of your ophthalmic lenses, contact lenses, frames, and...
View ArticleWhy is CPT II code 2021F not autopopulating for meaningful use or PQRS?
Abstract: If CPT II code 2021F is not autocoding, first check to make sure that you have enabled PQRS autocoding. If you enable PQRS autocoding, all PQRS-applicable diagnoses and procedures appear in...
View ArticleHow do I record PD values for single vision lens orders I send through the...
Abstract: If you are sending an eyewear order for single vision lenses through the OfficeMate Lab Interface, the usage you select on the lab order determines which PD values are used by the lab:Reading...
View ArticleWhy don’t all the lens mapping selections show in the Lab Interface Lab...
Abstract: If you are using the OfficeMate Lab Interface with Innovations, the lens mapping data must be updated in the Lens Product Mapping utility database so that the same selections in Innovation...
View ArticleHow do I record the CLIA number for a lab test on a fee slip in OfficeMate?
Abstract: OfficeMate currently does not include CLIA numbers (X4 qualifiers) in its database of procedure codes. However, Eyefinity does plan to include the CLIA numbers in a future release. If you...
View ArticleIf I close an exam without finalizing it, is the exam counted toward...
Abstract: Regardless of whether an exam is closed or finalized, the exam contributes to your meaningful use calculations.
View ArticleReinstalling Microsoft SQL Server 2005 & 2008 on a Secondary Server
Abstract: Important Note: We highly recommend that you hire a Microsoft Certified Professional to evaluate and install SQL Server on your system. For more information on Microsoft SQL 2005 & 2008,...
View ArticleUsing OfficeMate/ExamWRITER on an Apple iPad
Abstract: Eyefinity officially supports the use of OfficeMate/ExamWRITER on the Apple iPad. You can use your iPad to remotely access a computer running OfficeMate/ExamWRITER in your practice. Whether...
View ArticleExamDRAW Does Not Open When Clicking Icon Within ExamWRITER
Abstract: If, when you click the ExamDRAW icon in ExamWRITER v10, ExamDRAW does not open, ensure that the correct permissions are set on your computer and that the logged in user has the correct...
View ArticleError 70: Permission Denied
Abstract: Error 70: Permission Denied with ECR VaultYou may receive Error 70: Permission Denied when, in a patient's record in ExamWRITER, you open the Images, Drawings, and Graphics category and...
View ArticleCMS Quality Reporting Measure NQF 0038 - Childhood Immunization Status
Abstract: The following information from CMS will help you meet CMS quality reporting measure NQF 0038 - Childhood Immunization Status. This article lists all of the codes for the denominator,...
View ArticleMoving OfficeMate Suite data to a new server.
Abstract: Moving your OfficeMate and ExamWRITER Access database to a new server is a painless procedure. Follow the steps below and refer to the related articles, as needed, to move your data.Back up...
View ArticleAchieving Meaningful Use with COS & OfficeMate/ExamWRITER
Abstract: Click here for information about achieving meaningful use with COS and OfficeMate/ExamWRITER.
View ArticleAchieving Meaningful Use with Delta ADD-POWER & OfficeMate/ExamWRITER
Abstract: Click here for information about achieving meaningful use with Delta ADD-POWER and OfficeMate/ExamWRITER.
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