Updating the OfficeMate Contact Lens Database (Updated for February 2017!)
Abstract:Use the Eyefinity ABB Catalog Importer patch to update your OfficeMate soft contact lens and rigid gas permeable contact lens databases, identify the contact lenses that you prescribe, and...
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Documenting MIPS Advancing Care Information Measures in ExamWRITER (2017)
Abstract:Advancing care information (ACI) is worth 25% of your total MIPS score.Your ACI score is divided into three categories: base (50%), performance (90%), and bonus (15%). While it's possible to...
View ArticleCan I reload an ERA in OfficeMate after I recorded it?
Abstract:Untitled DocumentNo, you cannot reload an ERA in OfficeMate after you record it. Instead, you must manually record insurance payments. For help completing this task, see the "Receipts &...
View ArticleSecure Messaging Configuration Query Error
Abstract:Untitled DocumentIssue: You receive a Secure Messaging configuration query error when opening the Setup Secure Messaging Portal window in Administration (Setup>ExamWRITER>Setup Secure...
View ArticleDo I need to install additional software to integrate with my Huvitz equipment?
Abstract:If you are using a Huvitz Digital Refractor, you must install the HDR-Mate software.If you are using a Huvitz Autorefractor or Autolensometer, you do not need to install the HDR-Mate software....
View ArticleExamWRITER and Eyefinity EHR Optovue Equipment Interface Not Working
Abstract:Untitled DocumentIssue: You are unable to use the Eyefinity EHR or ExamWRITER Optovue equipment interface. Note: This issue will be resolved in OfficeMate/ExamWRITER 12.5. Resolution: Navigate...
View ArticleBacking Up & Restoring Data
Abstract:For information on backing up and restoring your OfficeMate/ExamWRITER database and important files, refer to the document that is attached to this article.The "Backing Up & Restoring...
View ArticleIntegrating otto with OfficeMate
Abstract:OfficeMate can share patient demographic information with otto to help you save time and eliminate double entry of data. To integrate OfficeMate and otto, you must install and run the EFSync...
View ArticleThe Length of the String Value Exceeds the Length Configured in the...
Abstract:Untitled DocumentIssue: When transferring Eyefinity EHR exam charges to OfficeMate, you receive an an error that states, "the length of the string value exceeds the length configured in the...
View ArticleSetting Up OfficeMate for PQRS
Abstract:To set up OfficeMate to participate in the Physician Quality Reporting System (PQRS), follow the steps below:Step 1: Set Up PQRS ReportingFirst, designate the PQRS diagnosis codes.From the...
View ArticleAutomating PQRS Codes on Eyemed Insurance Claims
Abstract:Untitled DocumentEyemed has requested to receive PQRS procedure codes on insurance claims. To automatically apply PQRS codes on exams in ExamWRITER for patients who use Eyemed as their primary...
View ArticleOption Does Not Have an Option Code or CPT Code Assigned
Abstract:Untitled DocumentIssue: You receive an error message that states, "Option does not have an Option code or CPT code assigned" after clicking Price Order on a fee slip. This error message occurs...
View ArticleSetting Up GatewayEDI Claim File Locations
Abstract:During your training with GatewayEDI, the GatewayEDI trainer will set up your claim file locations by logging into www.gatewayedi.com, clicking Home, My Account, Manage Production File, and...
View ArticleUnable to Access OfficeMate and ExamWRITER after Upgrading to Windows 10
Abstract:Microsoft is urging everyone to upgrade to Windows 10, and this is catching some users by surprise. In addition to finding a new operating system when they arrive in the morning, some users...
View ArticleWhich Windows security settings can I apply to each computer running OfficeMate?
Abstract:The following steps should be completed by your certified network technician:On your server, assign the Everyone group Full Control (Share) permissions to the following DATA directories: –...
View ArticleDownloading Marchon Frames from the MyMarchon Website
Abstract: For instructions on downloading Marchon frames from the MyMarchon website to use in OfficeMate, read the "Downloading Marchon Frames (frames.txt)" document linked in the Related External...
View ArticleHow do I modify the business information in Setup>Business Names if it is not...
Abstract:You cannot modify your practice name, address, or phone number from within the Business Names window in OfficeMate or ExamWRITER. If you need to modify this information, contact Eyefinity at...
View ArticleHow do I change the header on patient prescriptions to include the names of...
Abstract:You cannot modify the information printed in the header of patient prescriptions. If you need to modify this information, contact Eyefinity at 800.269.3666 and request that they update your...
View ArticleHow do I add another doctor to the billing information on my statements?
Abstract: To add another doctor's name to the billing information on your statements, you will need to add that doctor to your license and update your OfficeMate activation. To do this, contact...
View ArticleUsing OfficeMate/ExamWRITER on an Apple iPad
Abstract:Eyefinity officially supports the use of OfficeMate/ExamWRITER on the Apple iPad. You can use your iPad to remotely access a computer running OfficeMate/ExamWRITER in your practice. Whether...
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