HL7 Interface Overview
Abstract: The information in this article applies to you if you are using OfficeMate/ExamWRITER 12.0.3 and you purchased the HL7 interface to integrate with your supported existing practice management...
View ArticleHow do equipment interfaces work in a network?
Abstract:The Marco, Topcon, Huvitz, Eagle Eye, Reichert, and Humphrey ExamWRITER equipment interfaces save equipment data to the ExamWRITER database, which then can be accessed by all computers...
View ArticleMarco & Topcon Equipment Interfaces Not Working/Error 3021
Abstract:Issue: The Marco and Topcon ExamWRITER equipment interfaces stop working after upgrading to ExamWRITER v12 or you receive error 3021 in LoadDBPresentingAidedVAData (Either BOF or EOF is True,...
View ArticleHow do I post an insurance check/EOB that has a negative amount?
Abstract:Problem: You receive an insurance check or EOB with a negative amount. The article helps you resolve the following problem scenarios:You receive an EOB with a negative total amount.You receive...
View ArticleHow do I refund a patient credit?
Abstract:Prior to refunding a patient credit, the patient must have a credit (unapplied amount) on their account. To refund a patient credit in OfficeMate v10.5 or above: Open a patient’s receipts and...
View ArticleDymo Label Printer Not Printing
Abstract:Problem: You are unable to print using your DYMO LabelWriter 400 or 450. You may receive an error message that states, "Please make sure you have installed the DYMO printer...
View ArticleOptosAdvance Review Exception Error
Abstract:Issue: When attempting to review OptosAdvance images on Windows 8 or 10, you receive an OptosAdapter LaunchAdvancedReview exception error. Resolution: Ensure that your security permissions...
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