Using the Change Provider Utility
Abstract:You can use the Change Provider Utility to transfer patients and all of their transactions from one provider to another provider. To use this utility, follow the instructions below: Close...
View ArticleHow can I determine the percentage of Medicaid encounters for each provider?
Abstract:Eligible providers whose caseloads include at least 30% Medicaid patients are eligible to receive up to $64,000 over the course of five years. Eligible providers cannot obtain incentives from...
View ArticleFinding the EHR Certification Number for OfficeMate/ExamWRITER
Abstract:An EHR Certification Number is not required when you initially register for Medicare and Medicaid EHR Incentive Program, but is required when you reach the attestation stage. Here is how to...
View ArticleIs there a location in OfficeMate where I can record patients' insurance...
Abstract:You can record patient's frame and contact lens allowances and insurance authorizations on the Eligibility/Authorization window:From the OfficeMate or OfficeMate Administration main window,...
View ArticleOfficeMate & ExamWRITER Paper Stock Specifications
Abstract:Letters & ListsPrint letters using 8½" x 11" paper stock or office letterhead.PostcardsPrint correspondence postcards using postcard stock with four cards on 8½" x 11" sheets. You can...
View ArticleHumphrey Matrix Not Working in Windows 7 64-bit Environment
Abstract: The ExamWRITER Humphrey Matrix equipment interface does not currently work in a Windows 7 64-bit environment. Eyefinity is aware of this issue and is working to resolve it in a future version...
View ArticleCMS 1500 Form Boxes & Corresponding OfficeMate Fields (OfficeMate v9 and later)
Abstract:The CMS 1500 imports information entered into OfficeMate.You can edit some information directly on the CMS 1500 form, but most information must be edited in OfficeMate as described...
View Article2146233080 - Index was outside the bounds of array (ExamWRITER)
Abstract:Problem: Error 2146233080, "Index was outside the bounds of array," while clicking on different tabs in a new or existing exam in ExamWRITER. Resolution: This issue was corrected in 10.6.16...
View ArticleWe generate recalls every month, so why is the numerator for Menu Set Measure...
Abstract:Menu Set Measure 4 measures your effectiveness in sending patient reminders to patients who are under the age of 5 and over the age of 65. The measure requires that you send reminders to at...
View Article-2146232060
Abstract:If you receive error -214623060, Invalid Object Name 'Audit_EventType,' in OfficeMate v10, it may be because you are using a backup program that does not specialize in backing up SQL databases...
View ArticleCMS Quality Reporting Measure NQF 0421 - Preventive Care and Screening: Body...
Abstract:The following information from CMS will help you meet CMS quality reporting measure NQF 0421 - Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow-Up. This article lists...
View ArticleQuality Reporting Measures for Achieving Meaningful Use
Abstract: The attached document, "Tracking CMS Quality Measures in ExamWRITER," describes all of the CMS quality measures that you can track in ExamWRITER in order to meet the requirements for core...
View ArticleExamWRITER is Slow
Abstract:If ExamWRITER is running slow, review the attached related articles for solutions to increase the speed. The problems and resolutions addressed in these articles are highlighted below:Your...
View ArticleOfficeMate/ExamWRITER is Slow on Windows 7 and Windows Server 2008
Abstract:If you are using OfficeMate/ExamWRITER on Windows 7 or Windows Server 2008 and the program is operating very slowly, disable all firewalls and anti-virus software on your server and...
View ArticleDownloading and Installing OfficeMate/ExamWRITER 10.5.23 Patch 3
Abstract:Patch 3 for OfficeMate/ExamWRITER 10.5.23 resolves issues related to select lens products and VSP eyewear orders:Error 217913 when searching for a lens on a VSP eyewear order.Error 13 when...
View ArticleDownloading and Installing OfficeMate/ExamWRITER 10.5.23 Service Pack 2
Abstract:Service pack 2 (SP2) for OfficeMate/ExamWRITER 10.5.23 resolves issues reported after the initial release of OfficeMate/ExamWRITER 10.5.Note: Installing SP1 is not required prior to installing...
View ArticleVSP Options Reformulation Effective March 1, 2013
Abstract:Effective March 1, 2013, VSP is changing the option coverage codes and categories for specific lenses and is also giving you the ability to deliver customized progressive lenses to your...
View ArticleThis fee slip has been closed and cannot be edited.
Abstract:If you are using OfficeMate v10.5 or above and you receive a message after creating a new fee slip that states, "This fee slip has been closed and cannot be edited," follow the instructions...
View ArticleSubmitting Enhancement Requests
Abstract:We always welcome and value comments and feedback from our software users. You can go to http://www.officemate.net/contact_feedback.aspx on our Web site to submit feedback or send an...
View ArticleProcedure Codes Not Displayed in Templates or Copied Forward Exams (ExamWRITER)
Abstract:If procedure codes in ExamWRITER templates are not displayed, or if they are not copied forward from previous exams, follow the instructions below to correctly populate the procedure codes in...
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