ExamWRITER Slow to Open Exams and Search with Konan Interface Enabled
Abstract:If you are using the Konan interface with ExamWRITER, ExamWRITER may perform slowly when opening exams and searching for patients. If ExamWRITER is performing slowly in your practice when the...
View ArticleHumphrey Matrix Interface Slow to Search
Abstract:If you are using the Humphrey Matrix interface with ExamWRITER, the interface may perform slowly when searching for patients and reviewing images. If the Humphrey Matrix interface is...
View ArticleNIDEK NAVIS-EX
Abstract:The NIDEK NAVIS-EX ExamWRITER equipment interface does not currently work with the latest NIDEK NAVIS-EX version 1.4.1. It only works with NIDEK NAVIS-EX version 1.3.7. If you upgrade your...
View ArticleWhy doesn't the denominator for Patient-Specific Education Resources match...
Abstract:When compared to the "unique patient population" denominators of other measures, the Patient-Specific Education Resources menu measure may appear slightly lower.This affects the following...
View ArticleDetermining Your Most Used ICD-9 Codes
Abstract:Download, unzip, and run the attached TopICDCrosswalk.zip file to determine the most used ICD-9 codes in your practice. This information can help you prepare for the transition to using...
View ArticleWhy doesn''t ExamWRITER calculate clinical quality measures according to the...
Abstract:There are a number of reasons why the clinical quality measures (CQMs) may not calculate the way you expect. Here are the two most common:The CMS description doesn't match the specifications...
View ArticlePQRS vs. CQMs—What’s the Difference and How Do I Report Them?
Abstract:There’s a lot of confusion and frustration in the healthcare industry right now about the government quality programs, where they overlap (and where they don’t), and how to report the correct...
View ArticleFiles Needed to Set Up the NIDEK NAVIS-EX ExamWRITER Equipment Interface
Abstract:To set up the NIDEK NAVIS-EX ExamWRITER Equipment Interface, follow the instructions below and download the necessary setup files:Download the emrmiddleware.zip file at...
View ArticlePhysician Quality Reporting System (PQRS)
Abstract:For information on the CMS Physician Quality Reporting System (PQRS), go to https://www.cms.gov/PQRS/. For information on how to use ExamWRITER and OfficeMate to participate in the PQRS, see...
View ArticleExamWRITER Exams are Not Printing
Abstract:If you are unable to print exams in ExamWRITER, but you are able to print other documents in OfficeMate, following the instructions below to associate exam documents (RTF files) with a program...
View ArticleUpgrading Microsoft SQL Server
Abstract:Important Note:We highly recommend that you hire a Microsoft Certified Professional to evaluate and install SQL Server on your system. We recommend partnering with Think Smart for your IT...
View ArticleUser Account Control Error or Unable to Run .bat File to Fix Error 339
Abstract:Follow the instructions below if, while using the OfficeMate Suite in Windows Vista, Windows 7, or Windows Server 2008, you receive the User Account Control error that states, "A program needs...
View ArticleCMS 1500 Form Boxes & Corresponding OfficeMate Fields (OfficeMate v9 and later)
Abstract:The CMS 1500 imports information entered into OfficeMate.You can edit some information directly on the CMS 1500 form, but most information must be edited in OfficeMate as described...
View ArticleHow do I change the exam display font size in ExamWRITER?
Abstract:To change the font size in ExamWRITER, follow the instructions below:From OfficeMate/ExamWRITER Administration, click Setup, select ExamWRITER, and select Preferences.On the General tab,...
View ArticleAutomatically Calculating Product/Service Sales Tax
Abstract:OfficeMate v9 and Above and OfficeMate Enterprise v2In OfficeMate v9 and above and OfficeMate Enterprise v2, you can automatically calculate the sales tax for products and services that you...
View ArticleTexas Sales Tax Changes Effective 4/1/15
Abstract:Effective April 1, 2015, Eyefinity, Inc., is required to begin collecting and remitting sales tax to the state of Texas on all electronic claims, lab orders, and website hosting.This...
View ArticleDymo LabelWriter 450 and 450 Turbo
Abstract:OfficeMate 10.0 and later interfaces directly with Dymo software version 8; therefore, you do not need to follow the instructions below. If you are using OfficeMate 9.5 or lower or OfficeMate...
View ArticleMissing Letters & Postcards in Maintain Documents After Upgrading From...
Abstract:When you upgrade to the latest version of OfficeMate from version 8.0 or earlier, any Word letters and postcards that you created in prior versions of OfficeMate will not be available to you...
View ArticleUsing the Change .INI Utility
Abstract:The OfficeMate Change .INI Utility changes the location of your OfficeMate database and updates your Omate32.ini file’s data directory. If you are using a Microsoft Access database with the...
View ArticleDownloading and Installing OfficeMate/ExamWRITER v8.0.24
Abstract:OfficeMate/ExamWRITER 8.0.24 provides critical updates to the CMS 1500 and ANSI claims. If you submit claims using print or print image or use an electronic claim vendor other than Gateway...
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