Clik here to view.
2017 MIPS Performance Options (Pick Your Pace)
Abstract:CMS understands that the transition from legacy incentive programs like meaningful use and PQRS to MIPS will be a burden to many clinicians. To alleviate some of the anxiety, CMS is allowing...
View ArticleUpdating the OfficeMate Contact Lens Database (Updated for July 2017!)
Abstract:Use the Eyefinity ABB Catalog Importer utility to update your OfficeMate soft contact lens and rigid gas permeable contact lens databases, identify the contact lenses that you prescribe, and...
View ArticleEquipment Interface Connection Failing on Windows 7
Abstract:Untitled DocumentIssue: Your equipment interface connection is failing on a computer with Windows 7 installed. Resolution: If you are using the Microsoft .NET Framework version 4.61 or...
View ArticleOfficeMate DOS License Expiration
Abstract:If you have an OfficeMate DOS lifetime buyout or an expiration date after the year 2007, you will see the following messages, depending on the exact date, when you try to log into OfficeMate...
View ArticleExceeded Limitation for Seats
Abstract:If you receive an "Exceeded limitation for seats" or "Too many workstations" error message, verify the number of seats for which you are licensed. To verify seats purchased, click Help on the...
View ArticleDownloading & Installing the OM Matrix Gateway for the Humphrey Matrix...
Abstract:In order to use the Humphrey Matrix ExamWRITER or Eyefinity EHR equipment interface, you must ensure that the OM Matrix Gateway is open on the computer on which ExamWRITER is installed or...
View ArticleUpgrading Microsoft SQL Server
Abstract:Important Note: We highly recommend that you hire a Microsoft Certified Professional to evaluate and install SQL Server on your system. We recommend partnering with Think Smart for your IT...
View ArticleError 5 in ePrescribing
Abstract:If you receive an Error 5 while using the ExamWRITER ePrescribing Interface, follow the steps below to download and install an update.Note: This update does not affect the...
View ArticleSATO CX400 is Not Backfeeding Labels or Labels are Printing too Dark
Abstract:If you are using the SATO CX400 barcode printer with OfficeMate to print barcode labels and the labels are too dark, ortwo labels print instead of one because the printer is not backfeeding...
View ArticleLedger balances do not match the Receipts or Aging reports
Abstract:Versions effected: OfficeMate 9, OfficeMate 9.5, OfficeMate 10.0, OfficeMate Enterprise 2.0.Scenario: When comparing balances displayed in the Patient Ledger window to balances in the Aging or...
View ArticleKonan Software is not Installed
Abstract:If you are using ExamWRITER with your Konan equipment, and you receive an error that says "Konan software is not installed" when you click Konan Capture, perform the following steps:Close...
View ArticleHumphrey Interface Capture Error Wait4filetobewritten x=17
Abstract:If you are using ExamWRITER v10.0.14 or above and the Humphrey Visual Fields Analyzer to capture visual field reports and you receive error "Wait4filetobewritten x=17" when you attempt to open...
View ArticleError 535 - Application Defined or Object Defined Error
Abstract:If you receive error 535, "Application defined or object defined error," while viewing fee slips or other Crystal reports in OfficeMate v8 or below on a 64-bit operating system, follow the...
View ArticleErrors Importing Data from Reichert AT-555, RK-600, and AL-200 Devices
Abstract:If you are using a Reichert AT-555, RK-600, or AL-200 device via a serial connection in ExamWRITER v10.5.21, and the data measurements from the device will not import, follow the procedure...
View ArticleSetting Up COS on a New Windows Workstation
Abstract:To set up COS on a new workstation, you must install TeraTerm. Because the instructions for installing TeraTerm involve advanced IT techniques, we recommend that you ask an IT technician to...
View ArticleIssues with Nidek Navis-EX Software Versions 1.3.4 and 1.3.5
Abstract:If you are using the ExamWRITER equipment interface with Nidek Navis-EX software version 1.3.4 or 1.3.5 and, after setting up the interface in ExamWRITER, the patient demographic information...
View Article2147217887 (Marco ExamWRITER Equipment Interface)
Abstract:If you are using the Marco RT-2100 (TRS-2100 or EPIC 2100), RT-5100 (EPIC 5100), RTS-1200, TRS-3100, or RT-900 (Evolution) ExamWRITER Equipment Interface with ExamWRITER v10.5 or v10.6, you...
View Article-2147467259 (Reichert ExamWRITER Equipment Interface)
Abstract:If you are using ExamWRITER v10.6.16 in a cloud environment with the Reichert ExamWRITER Equipment Interface and you receive the following error message:Error Num=-2147467259 Error in:...
View ArticleNo ID for Command (Woodlyn ExamWRITER Equipment Interface)
Abstract:If you are using the Woodlyn ExamWRITER Equipment Interface and you select to review the images and receive a "No ID for Command Select" error or if there is no Woodlyn icon under the Images,...
View ArticleFiles Needed to Set Up the NIDEK NAVIS-EX ExamWRITER Equipment Interface
Abstract:To set up the NIDEK NAVIS-EX ExamWRITER Equipment Interface, follow the instructions below and download the necessary setup files:Download the emrmiddleware.zip file at...
View Article